Here you will find some of our most frequently asked questions. If what you seek to know is not answered below, feel free to call or email in for further details.
What days and times are you open?
Reception is open from 11:00am-4:00pm every day of the year with exception to Christmas Eve, Christmas day, Boxing day and New Years day.
What animals do you take in and rehome?
Here at Mount Noddy, we dedicate ourselves to the rehabilitation and rehoming of cats and dogs. If you are looking to rehome or adopt a different species of pet, please visit the main RSPCA website to find your nearest branch that works with them.
Can I visit the animals?
For the welfare of the animals we operate on a closed kennel policy. This means only potential adopters that have had a home visit are able to view their chosen animal by appointment only.
Why are some of the animals unable to live with children?
Mount Noddy take on cats and dogs from various backgrounds, each with their own behavioural and medical history. Dependent on the nature of how they come into our care, sometimes we don't receive any information about them at all. All our animals have ongoing assessments throughout their stay to help us find them the best home where they can feel safe and happy with a family suited to their personality, history and requirements. The animal may have a history of being unable to cope living with children or known behavioural issues make them unsuitable to be rehomed with them and limited background information means we cannot safely test this. These decisions are made with the animals welfare and the safety of adopters as a priority.
I am under 18 years of age. Can I volunteer or do work experience at the branch?
Unfortunately for health and safety reasons, as well as legally complying with insurance, we are unable to take on volunteers under the age of 18, even if accompanied by a parent or guardian. If you are under 18 and would still like to support us, why not consider gaining experience in Charity Retail or visit the Fundraise for us page to explore other ways of getting involved with the charity.
Do you help with vet bills?
We are a self-funded branch and often have in excess of 30 animals at any one time to care for, therefore we are unable to assist with medical bills. Please visit the main RSPCA website to find your nearest branch that may be able to offer advice and support.
Veterinary assistance may be an upcoming service in the future. Please monitor the Veterinary services - Coming Soon page.
What is your adoption process?
Once you have found an animal on our website you think you could offer a suitable home for, simply download, fill in and email back to us a species relevant Perfect Match Form.
Due to the high volume of forms we receive, we can only contact those who are successful on that occasion within a 48 hour period to book a home visit.
The home visit will be an informal discussion and is a great opportunity to ask any questions you have whilst discussing the chosen animal in detail. The final step will be to meet your chosen animal by appointment to decide if they're the perfect match for you. Once the required visits are completed, an adoption date will be set.
I want to rehome my pet. What do I do?
We understand this can be a difficult decision and we want to do our best to help, but the centre has limited kennel and cattery spaces so we will add your pet to our waiting list with a few necessary questions until a space becomes available.
Waiting times on the list can vary depending on what spaces are already available and how soon our existing animals are adopted out to free a pen.
In the meantime, please call other branches and centres to add yourself to their waiting lists too. This will increase your chances of finding a home for your beloved pet sooner.
An animal (including bird and wildlife) is being neglected, abused, or is injured and requires assistance. Can you help?
Our centre is only able to help with the rehabilitation and rehoming of cats and dogs. If you feel an animal requires assistance or has been neglected, abused or abandoned, please visit the main RSPCA website where you can file a compliant, or contact the main emergency line; 0300 1234 999.
Alternatively, please seek further advice from recommended links below:
Brent Lodge - Selsey, Chichester.
HART Wildlife - Medstead, Alton.
The Fox Project - Covers the South.
Follow the link below to find your nearest wildlife rescue.